All you need to know about bookings

Reservations, terms and conditions, cancellation policies, travel insurance... you will find all the rules and information for holiday bookings in Flachau here.


Accommodation cancellation policy pursuant to the Austrian General Terms and Conditions for the Hotel Industry

If an accommodation provider does not have their own booking and cancellation conditions, the following contractual terms/the General Terms and Conditions for the Austrian Hotel Industry apply:

Up to three months before the agreed date of arrival of the guest at the latest, the accommodation agreement may be rescinded by either party (guest or accommodation provider) by unilateral declaration without payment of a cancellation fee.

Thereafter, withdrawal from the accommodation agreement by means of a unilateral declaration is subject to the following cancellation fees:

  • 40% of the total agreed price by 1 month before the date of arrival;
  • 70% of the total agreed price by 1 week before the date of arrival;
  • 90% of the total agreed price within the last week preceding the date of arrival.

More tips and information about booking

Salzburger Sportwelt best-price guarantee

Get the latest and best price each day or the difference will be refunded.


European travel insurance

Better safe than sorry: taking out travel cancellation insurance provides excellent cover just in case.


Easy Summer Storno

Many businesses in Flachau are offering ultra-favourable cancellation terms for summer 2021 with the "Easy Summer Storno" easy summer cancellation initiative.

All bookings made through can be cancelled or changed free of charge up to 14 days before the arrival date.