FAQs: Booking & Cancellation Answers to frequently asked questions about your accommodation and experience bookings - from confirmation and cancellation conditions to travel cancellation insurance.
General information How high is the overnight stay tax in Flachau?
What is the mobility levy and what do I get for it?
Accommodation Are there advantage cards for my holiday?
How can I cancel my booking?
Will I receive a booking confirmation by e-mail?
Who can I contact if I have problems with my booking?
What are the general cancellation conditions?
Is there travel cancellation insurance?
Experience shop Where do I meet my guide or where is the meeting point for booked experiences?
What cancellation conditions apply to experiences?
Will I get my money back if the booked experience is cancelled?
Can I buy a voucher for an experience?
Tickets & Reservations What does "with" or "without a membership card" mean at Schloss Höch events? Member of what?
